Bank of Ireland — Ireland
A comprehensive overview of Bank of Ireland: history, services, regulation, deposit protection, account opening and contact details for customers in Ireland.

Bank of Ireland (Ireland)
Brief history and founding
Bank of Ireland was established in 1783 in Dublin. Originally founded to provide banking services to the commercial community in Ireland, it grew through the 19th and 20th centuries into one of the country's principal financial institutions. Historically prominent in Irish public life, the bank operated from several central Dublin locations, including the iconic College Green site, before moving its group headquarters to Dublin 4 in the 21st century. Over time it expanded its range of services from traditional deposit and lending activity to a broader set of retail, commercial, corporate and capital markets capabilities.
Type of bank
Bank of Ireland is a diversified commercial banking group that operates across multiple banking sectors. Its core activities include:
- Retail banking: personal current accounts, savings and mortgages.
- Commercial banking: business and SME accounts, commercial lending and cash management.
- Corporate and institutional banking: corporate finance, treasury and capital markets services.
- Financial markets and investment services: trading, markets access and related services.
The group serves individual customers, small and medium-sized enterprises (SMEs), corporate clients and institutional investors.
Key services offered
Bank of Ireland offers a broad range of financial products and services designed for personal, business and corporate clients. Key offerings include:
- Personal banking: current accounts, savings accounts, debit and credit cards, personal loans, overdrafts and mortgages (including first-time buyer and owner-occupier mortgage products).
- Business banking: business current accounts, commercial lending, asset finance, merchant services, business deposits and cash management solutions tailored to SMEs and mid-sized companies.
- Corporate and institutional services: corporate lending, working capital facilities, trade finance, treasury and risk management, corporate advisory and capital markets access.
- Wealth and investment services: retirement planning, investment products, wealth management and advisory (availability and scope may vary by jurisdiction and client segment).
- Digital banking channels: internet and mobile banking platforms for account management, payments, transfers and card controls.
Notable features or specializations
- Wide footprint: Bank of Ireland is one of Ireland’s largest banks by deposits and lending and has historically maintained an extensive branch network coupled with ATM access.
- Digital services: significant investment in online and mobile banking to support remote account management, payments, and lending applications.
- SME focus: tailored products and advisory services for small and medium enterprises, including relationship management, cashflow solutions and specialised lending.
- Corporate and markets capability: services for corporate clients and institutional counterparties including treasury, markets access and structured finance.
Regulatory status and deposit protection
Bank of Ireland is an Irish-registered credit institution and is authorised and regulated in Ireland. It operates under Irish and EU banking regulations and is supervised by the Central Bank of Ireland. As with all banks operating in Ireland, Bank of Ireland participates in the national Deposit Guarantee Scheme (DGS).
Under the Deposit Guarantee Scheme applicable in Ireland (and harmonised across the EU), eligible deposits are protected up to a limit of €100,000 per depositor, per institution (payable in the currency of the deposit where relevant). This protection is intended to provide depositors with a high degree of certainty for retail deposits; exclusions and specific terms apply (e.g., certain types of deposits and depositor categories may have different treatment).
How to open an account (general overview)
Opening an account with Bank of Ireland typically involves the following steps and documentation (procedures may vary by product and customer type):
- Choose the account: select a personal or business account that matches needs (current, savings, business).
- Apply: apply online via the bank’s website, through the mobile app, or in a branch. For some products (especially more complex business or credit facilities) an appointment with a relationship manager may be recommended.
- Provide identification: acceptable identification normally includes a valid passport or driving licence (photo ID).
- Proof of address: recent utility bill, bank statement or other official document showing name and a residential address (usually dated within the last 3–6 months).
- Additional documentation: for business accounts, evidence of business registration, ownership structure, and authorised signatories; for mortgages and loans, proof of income, employment details and credit information.
- KYC and tax declarations: completion of anti-money laundering (AML) checks and tax residency/self-certification forms (FATCA/CRS information may be requested).
Non-resident applicants and certain categories of clients may face additional KYC requirements or restrictions. It is advisable to consult the bank’s customer service or website for the most current documentation requirements and application flows.
Contact information and website
- Website: https://www.bankofireland.com
- Group headquarters (general address): Bank of Ireland, 40 Mespil Road, Dublin 4, Ireland.
For product-specific contact numbers, branch locations, and online support channels, consult the bank’s official website. Customer service options typically include phone support, secure messaging via online banking, and in-branch assistance.
Conclusion
Bank of Ireland is a full-service Irish banking group with a long history and a wide range of retail, commercial and corporate banking services. Regulated by the Central Bank of Ireland and participating in the national Deposit Guarantee Scheme, it offers established protections for depositors alongside multiple channels for account opening and customer support. Prospective customers should review current product terms, fees and eligibility criteria on the bank’s official website or by contacting customer services directly.



